Mount Elizabeth Hospital - Parkway Health Hospital

Mount Elizabeth Hospital is recognised throughout the region for its specialty services and excellent physicians.

Mount Elizabeth Hospital performs the largest number of cardiac surgeries & neurosurgeries in the private sector in the region.

The hospital is accredited with the Joint Commission International (JCI); and is the first private hospital in Asia to win the Asian Management Award for exceptional people development and management.

Vision

Mount Elizabeth Hospital strives to be the premier tertiary healthcare provider of choice in Singapore and the region.

Mission

Commited to provide comprehensive tertiary healthcare services of the highest quality in partnership with our doctors for the ultimate benefit of our patients.

This will be achieved through continuous investment in our people and technology, while delighting our customers through superior service.

Core Values

EXcellence
Customer focus
Empowerment
Loyalty

Beginnings and Milestones

Jointly owned by a Singaporean and Indonesian businessmen, construction of Mount Elizabeth Hospital and Medical Centre started in 1976. On 8 December 1979, the hospital and medical centre were officially opened.

In the same year on 20 December, the first baby girl was born at Mount Elizabeth and her parents named her "Elizabeth", after the hospital.

In June 1985, National Medical Enterprises Incorporated (NME), the largest healthcare company in the United States of America (USA) at that time, bought Mount Elizabeth Hospital.

It drew upon the management expertise from USA and strived to provide the best tertiary hospital services in Singapore and the region. NME also purchased East Shore Hospital in November 1989.

Mount Elizabeth Hospital is recognised throughout the region for its specialty services and excellent physicians. It offers cardiology, neurosciences, and many other tertiary services. It has the first private cancer centre in the region and was the first private hospital in Singapore to offer cardiac catheterisation, cardiac and neurosurgery and other advanced medical procedures.

To cope with the increasing demand for medical suites as more specialists in the government hospitals leave to join Mount Elizabeth Hospital and Medical Centre, a new wing was added to the medical centre in 1992. Besides medical suites, the new wing also added more than 100 new car park lots to the facility.

The Brunei royal family built the Royal Suite in Mount Elizabeth Hospital in 1993 for their private utilisation. It has two suites, a lodger room (for family or doctor in attendance) and a lounge cum conference room with attached pantry and bathrooms. All rooms come with 24-hour private nurse, security and butler service. This suite is now available to all members of the public who require a higher level of comfort during their hospital stay.

In 1994, Mount Elizabeth Hospital was awarded the Asian Management Award for People Development and Management. Given by the Asian Institute of Management, Far Eastern Economic Review, it aims to promote management excellence in Asia.

In 1995, Parkway Holdings Ltd, which already owned another leading tertiary acute care hospital in Singapore, Gleneagles Hospital, bought Mount Elizabeth Hospital and East Shore Hospital. This makes Parkway Holdings Ltd, the largest private healthcare organisation in Singapore.

In 1998, Mount Elizabeth hospital was awarded the Singapore Quality Class - an award which recognises organisations which have attained a commendable level of performance in the journey towards business excellence.

Having established itself as the premier healthcare facility with a reputation for quality services, Mount Elizabeth Hospital is committed to develop its staff through continuous training and development. For its commitment to human resources development, the hospital was awarded the People Developer Standard in June 2000.

SERVICES AND FACILITIES:

· 24-hour Accident and Emergency Department
· Anaesthesiology
· Apheresis Unit
· Cardiology and Cardiothoracic Surgery
· Counselling Services
· Critical Care, Neonatal Intensive Care, High
Dependency Units
· Day Surgery
· Diagnostic Services
- ECG
* Ambulatory Blood Pressure
* Ambulatory Electrocardiogram (Holter
Monitoring)
* Rest
* Stress   Exercise
- EEG (Electroencephalogram)
- Lung Function Tests
* Spirometry
* Exercise Spirometry
* Histamine Challenge / Provocation Test
· Diabetes Care Centre
· Dietary Services
· Endoscopy Centre
· Geriatrics
· Haematology and Stem Cell Transplant
Centre
· Health Screening
· Hepatobiliary Surgery
· Histopathology
· Homecare Services
· Laser Treatment Room
· Lasik Centre
· Maternity Care (Obstetrics)
· Medical, Surgical, Paediatric Wards
· Gynaecology Wards
· Minimal Access Surgery
· Mount Elizabeth  - Charter Behavioural Health
Service
· Mount Elizabeth Fertility Centre
· Mount Elizabeth Cancer Centre
· Neonatalogy
· Preventive Healthcare Centre
· Pathology
· Pharmacy Services
· Plastic Surgery
· Prosthetic Dentistry
· Psychiatry
· Psychological Tests
- IQ, ADHD, etc.
- Neuro-Psychological
· Radiology and Imaging Services
- Bone Mineral Densitometry
- Cardiovascular Services
* Angiography
* Stenting
* Electro Physiological Study
- Computed Tomography Scan (CT Scan)
- Contrast Examinations
- Diagnostic Plain Film Radiography
- Echocardiography
- Fluoroscopic Examinations
- Magnetic Resonance Imaging (MRI)
- Mammography (Breast Imaging)
- Positron Emission Tomography
* Nuclear Medicine
- Interventional Services
* RF Ablation
* Vertebroplasty
* Embolisation
* Stenting
- Ultrasound Scan
- Lithotripsy
· Rehabilitation Medicine
· Rehabilitation Therapy Services
· Renal Dialysis Centre
· Renal Medicine
· Respiratory Medicine
· Rheumatology
· Robotic Surgery
· Surgery
· Therapeutic Radiology
· Thoracic and Cardiovascular

 · Neurology and Neurosurgery
· Neuroscience
· Tropical Medicine
· Weight Management Centre

SPECIALTIES:

Anaesthesiology
Cardiology
Cardiothoracic Surgery
Dental Surgery
Dentistry
Dermatology
Diagnostic Radiology
Endocrinology
Gastroenterology
General Surgery
Gynaecology
Haematology
Hand Surgery
Infectious Diseases
Internal Medicine
Medical Oncology
Neurology
Neurosurgery
Nuclear Medicine
Obstetrics
Opthalmology
Orthopaedic Surgery
Otorhinolaryngology (Ear Nose Throat
Surgery)
Paediatric Medicine
Paediatric Surgery
Pathology
Plastic Surgery
Psychiatry
Rehabilitation Medicine
Renal Medicine
Reproductive Medicine
Respiratory Medicine
Rheumatology
Therapeutic Radiology
Urology

Medical Achievements

• First private hospital in Singapore to perform open-heart surgery and neuro surgery.
• Currently holds the record for performing the most number of open-heart surgeries and neurosurgeries in the private sector in Singapore.
• First hospital in Asia to successfully perform a cardiomyoplasty procedure and transmyocardial revascularisation procedure with the heart laser.
• Established first Nuclear Medicine Centre in the private sector.
• First private hospital to initiate Continuing Medical Education programmes for doctors. The programmes enable them to keep up with the latest cutting-edge techniques and to remain at the forefront of the fast-changing world of medicine.
• First private hospital in Asia to include butler and concierge services for its patients.
• Highest number of cardiac and neuro specialists among private tertiary hospitals.
• First hospital in Southeast Asia to install and use the PET-CT (Positron Emission Tomography - Computed Tomography) scanner, a highly advanced diagnostic tool for scanning tumours.
• First in Southeast Asia to perform Minimally Invasive Robotic Surgery for general surgery, cardiac and urological procedures using the four-arm da Vinci surgical system.
• First in Asia to install a fully functional EndoSuite, incorporating among other things, the Hermes voice-command system which recognises the voice of individual doctors, allowing them to control al the equipment in use verbally.
• First private hospital in Singapore to carry out an artificial corneal implant.
• First private hospital in Singapore to perform laparoscopic hernia repair (patient was discharged on the same day of operation).
• First private hospital in Singapore to perform laparoscopic pyloromyotomy.
• First private hospital in Singapore to perform carotid stenting.
• First private hospital in Singapore to perform abdominal aortic aneurysm stenting
• First private hospital in Singapore to perform fibroid embolisation.
• First private hospital in Singapore to perform vertebroplasty

Superbrands

Mount Elizabeth Hospital is proud to be awarded Superbrands status for two years running, both in 2002/2003 and in 2004.

The Superbrands status is awarded by an independent panel of judges. The panel seeks to identify the strongest corporate brands in the country. Only the most deserving of brands attain the credential.

Superbrands promotes the discipline of branding and pays tribute to exceptional brands. Only brands that have shown its worthiness in these five categories - Market Dominance, Longevity, Goodwill, Customer Loyalty and Overall Market Acceptance - can be known as a Superbrand.

In 2002/2003, out of the thousands of brands available in Singapore, only 108 were appointed Superbrands. Out of the 108 brands, only 2 of them were hospitals - Mount Elizabeth Hospital and sister hospital, Gleneagles Hospital.

Achieving the Superbrands status represents the recognition of consistent outstanding quality trusted by our patients and doctors.

Singapore Quality Class

Singapore Quality Class (SQC) is a scheme to recognise organisations that have attained a commendable level of performance in the journey towards business excellence. Mount Elizabeth Hospital is proud to have held that distinction since 1998. This ties in very well with our own goal of being among world class organisations that are able to sustain this high level of performance in productivity and quality.